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70-687 Configuring Windows 8.1 – sample exam – Q51

You install Windows 8.1 on a desktop computer and install a third-party desktop app. The computer runs optimally until you install another third-party desktop app.
You need to remove only the most recently installed third-party desktop app.
You start the computer from a system repair disk.
Which troubleshooting option should you use?

A. System Image Recovery
B. Remove everything and install Windows
C. System Restore
D. Refresh your PC without affecting your files

Correct Answer: C

Explanation: How to refresh, reset, or restore your PC
If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point. System Restore doesn’t change your per¬sonal files, but it might remove recently installed apps and drivers.

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